The Transport General Authority (TGA) has announced an important new safety measure. Starting from the first quarter of this year, all ride-hailing drivers must use facial recognition verification. This technology will help ensure that the driver who picks you up is the same person registered with the service.
What Is Facial Recognition
Facial recognition is a modern technology that uses artificial intelligence to identify people. The system analyzes facial features from photos or videos. This technology helps verify if a person is who they claim to be. It is now being used to make ride-hailing services safer and more reliable.
New Driver Registration Platform
The TGA has created a new electronic platform for driver registration. This platform serves several important purposes.
The system records all driver information. It verifies driver identities and vehicle details. It checks that all information is accurate and correct. This helps ensure that only qualified drivers can work through ride-hailing applications.
How This Works
When drivers register, their information is stored in central system. Before each ride, drivers must use facial recognition. The system checks if the driver’s face matches the registered information. This confirms that the actual driver is the same person who registered.
This measure protects passengers. It ensures you know who your driver really is. The system also reinforces that drivers follow all approved regulations.
Who Can Drive
There is an important requirement to know. Ride-hailing activities are restricted to Saudi citizens only. Only Saudi nationals can work as drivers through these applications.
Benefits for Passengers
The TGA explained that this new system will bring several benefits.
It will enhance transparency in the service. Passengers will have more confidence knowing the driver is verified. Service quality will improve overall. Your rights and safety are better protected.
The system makes it easier to track compliance. It helps catch drivers who break the rules. It creates accountability for both drivers and companies.
How to Report Problems
If you see anything suspicious or notice violations, you can report it. The TGA has made this easy for everyone.
You can report issues through the official TGA website. You can also call the unified number 19929. Report any observations or violations you notice. The authority will take appropriate action when you report.
Previous Requirements
The TGA did not just start thinking about this issue. The authority had previously required ride-hailing companies to use facial recognition verification. This new step takes it further. It strengthens the monitoring system even more. It improves the compliance framework for all companies.
Why This Matters
This announcement shows that Saudi Arabia is serious about passenger safety. The government is using modern technology to protect citizens. The system is designed to be fair to drivers while protecting passengers.
When you book a ride, you can now have more confidence. You know the driver has been verified. You know their information is accurate. You know they follow the rules.
These measures are part of Saudi Arabia’s effort to improve transportation services. The country continues to adopt technology that makes services better and safer for everyone.
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